Click the Edit button at the top navigation bar for your Dashboard. Once you select the Edit button, you can choose “Add Widget” to add a new one, drag and drop to reposition the Widgets on your dashboard, or remove ones you don’t need. By clicking “Save” these changes will be set immediately.
FAQ
How do I Add or Remove a User?
Click the Edit button at the top navigation bar for your Dashboard. Once you select the Edit button, you can choose “Add Widget” to add a new one, drag and drop to reposition the Widgets on your dashboard, or remove ones you don’t need. By clicking “Save” these changes will be set immediately.
How do I add Contacts to receive Alerts?
When you are adding an Alert to a specific Asset, you will open the “Recipients” tab. From there, you can add individual Contacts, Licensed Users, or whole Groups you pre-defined in IMT to the Alert. These individuals will receive alerts tied to this asset once a threshold has been reached.
Can I save Map Views?
You can by creating a Map Preset. You can see this by clicking on the Layers or Settings option. You can save any Map layer combinations or views by saving them as a preset.
Can I import Assets in Bulk?
Yes. You can download the bulk import template and filling in the required information by the example given. The import tool will let you know if there is any issues and help you to correct rows as needed. You can either use a CSV, Excel, or JSON template.
Can I create Multiple Dashboards?
Yes. Click on the new New Dashboard icon on the top navigation bar of your dashboard. From here you can select a Dashboard Template and add any available Widgets to a new Dashboard.
What do the rings on a map mean?
The inner dot represents current active status (lightning, observations etc.) whereas the outside ring represents forecast conditions with a 7 Day horizon.
How does the lightning countdown timer work?
The Lightning Proximity Alert allows you to set 3 levels of alerting. Red is always the “highest level”, in the case of lightning, the inner most ring. Orange is the middle level. Yellow is the farthest out. Defaults for each level is set by the user. As the defined threshold (status) levels are breached a
What happens if I reach my asset or alert limit?
At this time, there are no limits as to the number of assets or alerts you can setup.
Why am I not receiving Alerts?
There are several reasons you might not be receiving emails or SMS Alerts. Verify your contact details Check your Spam filter Check to see if you or your group are on the Recipient List. Check the Thresholds of the Alert to make sure they are set correctly. Check to make sure the Asset Status is