There are several reasons you might not be receiving emails or SMS Alerts.
- Verify your contact details
- Check your Spam filter
- Check to see if you or your group are on the Recipient List.
- Check the Thresholds of the Alert to make sure they are set correctly.
- Check to make sure the Asset Status is turn on so it is Active.
If you are still having problems, please use the Contact Us section in the Resource Center,