Confirm that the asset was correctly linked, thresholds were exceeded for the specified duration, the alert was enabled, and recipients were valid. Review alert history/logs to trace evaluation outcomes.
Alerts
How do I set up an Alert?
You first need to navigate to any Asset that has been created. For that specific Asset, you will click the Bell icon. From there you can add a preset recipe, copy over previous alerts from another Asset, or Add individual forecasts, observations, or agency alerts.
How do I add Contacts to receive Alerts?
When you are adding an Alert to a specific Asset, you will open the “Recipients” tab. From there, you can add individual Contacts, Licensed Users, or whole Groups you pre-defined in IMT to the Alert. These individuals will receive alerts tied to this asset once a threshold has been reached.
What do the rings on a map mean?
The inner dot represents current active status (lightning, observations etc.) whereas the outside ring represents forecast conditions with a 7 Day horizon.
How does the lightning countdown timer work?
The Lightning Proximity Alert allows you to set 3 levels of alerting. Red is always the “highest level”, in the case of lightning, the inner most ring. Orange is the middle level. Yellow is the farthest out. Defaults for each level is set by the user. As the defined threshold (status) levels are breached a
Why am I not receiving Alerts?
There are several reasons you might not be receiving emails or SMS Alerts. Verify your contact details Check your Spam filter Check to see if you or your group are on the Recipient List. Check the Thresholds of the Alert to make sure they are set correctly. Check to make sure the Asset Status is
How many Alerts can I create?
There is no set number to the Alerts that can be created.
Can I combine multiple weather parameters into one Alert?
You can only have one weather parameter per alert. But you can add multiple Alerts to one Asset.