Assets and Alerts

How does the lightning countdown timer work?

The Lightning Proximity Alert allows you to set 3 levels of alerting. Red is always the “highest level”, in the case of lightning, the inner most ring. Orange is the middle level. Yellow is the farthest out. Defaults for each level is set by the user. As the defined threshold (status) levels are breached a

How do I set up Lightning monitoring?

To setup Lightning monitoring, you will need to do 2 things; Add the Lightning Timer Widget to your Dashboard Make sure the Lightning Proximity Alert is added to the Asset you wish to monitor.

How do I add a new Alert?

Click on the Asset Management icon. Select the Asset you want to add a new Alert to and click on the Manage alerts (bell icon) You can edit an existing alert by clicking on Edit (pencil icon) or create a new alert by clicking +Create alert. Here you can duplicate an alert for another Asset or select a recipe by

How do I create an Asset?

Click on the Asset Management Icon on the left hand menu. Click +Create asset in the upper right hand corner. Fill out the following The location of the Asset. This can be a Point, Line or Area. The name of the Asset you are creating. Click on Asset Schedule. Use the calendar to specify the time

Why am I not receiving Alerts?

There are several reasons you might not be receiving Alerts. Check to see if you are on the Recipient List. Check the Thresholds of the Alert to make sure they are set correctly. Check to make sure the Asset Status is turn on so it is Active. If you are still having problems, please use

What is an Asset?

An Asset is a location that you are monitoring the weather on. This can be a single point on a map or an area you have designated.

Why can’t I create assets?

You may not have the right role. Only Customer Admins or Asset Creators can do this. Reach out to your internal account owner or DTN Account Manager to be upgraded.