Can I combine multiple weather parameters into one Alert?
Reading Time: < 1 minute

You can only have one weather parameter per alert. But you can add multiple Alerts to one Asset.

Read More
How do I get support for Weather Hub?
Reading Time: < 1 minute

If you need assistance, please check the Resource Center located in the lower left hand corner of your screen. You can enter your question on the “Ask anything about Weather Hub” space or click on contact us to be directed to a DTN Representative. Check the Resource Center for additional tutorials and announcements about upcoming

Read More
How do I manage my users?
Reading Time: < 1 minute

Your organization can have a limited number of people designated as Weather Hub administrators that can create and edit your organization’s Weather Hub users. Contact DTN to allow these administrators to have access to the Weather Hub user management system. 

Read More
How does the lightning countdown timer work?
Reading Time: < 1 minute

The Lightning Proximity Alert allows you to set 3 levels of alerting. Red is always the “highest level”, in the case of lightning, the inner most ring. Orange is the middle level. Yellow is the farthest out. Defaults for each level is set by the user. As the defined threshold (status) levels are breached a

Read More
How many Alerts can I create?
Reading Time: < 1 minute

There is no number to the Alerts that can be created.

Read More
How Often is the Data Updated?
Reading Time: < 1 minute

How Often is the Data Updated? Lightning Timer updates every 30 minutes Wet Bulb updates every 10 minutes

Read More
What do the rings on a map mean?
Reading Time: < 1 minute

The inner dot represents current active status (lightning, observations etc.) whereas the outside ring represents forecast conditions with a 7 Day horizon.

Read More
What happens if I reach my asset or alert limit?
Reading Time: < 1 minute

At this time, there are no limits as to the number of assets or alerts you can setup.

Read More
What is a Widget?
Reading Time: < 1 minute

A widget is an application designed to provide specific piece of information. They are created to help a software user easily add this information to their dashboard.

Read More
What is an Asset?
Reading Time: < 1 minute

An Asset is a location that you are monitoring the weather on. This can be a single point on a map or an area you have designated.

Read More